2017 Concurrent Breakout Sessions

Concurrent breakout sessions are specialized sessions led by your peers that focus on specific topics in one of our conference tracks. Click on the icons to learn more, and use the drop down below to browse sessions by track!

Business Strategy: Sessions in this track focus on equipping you with the decision making skills, proven strategies, and knowledge of industry trends needed to develop and achieve your company's short and long-term objectives.

Finance and Legal Operations: Sessions in this track help participants learn best practices to manage their organization’s financial and legal responsibilities, as well as staying current on important topics and regulations specific to the vacation rental industry.

Guest Relations: Sessions in this track provide participants with recommendations and new ideas for streamlining guest management processes and providing excellent customer service to vacation rental guests.

Human Resources: Sessions in this track help participants learn how to successfully hire, manage, train, and engage employees or potential employees to fit their businesses needs and culture.

Marketing: Sessions in this track dive into various channels, new tools and innovative strategies being used to market vacation rental properties to guests and owners.

Property Services: Sessions in this track provide a detailed look at standard housekeeping management, training and safety practices needed to maintain an effective housekeeping program that provides a safe and secure environment for both employees and rental guests.

Sales: Sessions in this track will help participants learn how to hire and train successful sales and reservation teams. Participants will gain ideas on how to apply effective strategies and processes to achieve revenue and business growth.

Technology: Sessions in this track provide participants with insights on the newest digital solutions in the industry to help gain a competitive edge.

Business Strategy-01.png Finance and Legal Operations-01.png Guest Relations-01.png Human Resources-01.png
Business Strategy Finance and Legal Operations Guest Relations Human Resources
   
Marketing-01.png Property Services-01.png Sales-01.png
Marketing Property Services Sales Technology
       

Monday, October 16

Opening Keynote with Airbnb
Track: General Session
Monday, Oct 16th (8:30 AM - 10:00 AM)
Using Industry Data to Make Informed Business Decisions
Track: Business Strategy
Monday, Oct 16th (10:30 AM - 11:00 AM)
5 Secrets to a Highly Converting Website
Track: Marketing
Monday, Oct 16th (11:00 AM - 12:00 PM)
Growth Hacking: Owner Acquisition Best Practices From Industry Insiders
Track: Business Strategy
Monday, Oct 16th (11:00 AM - 12:00 PM)
Increase Bookings, Guest Satisfaction, and Owner Happiness through Actionable (and fun) Market Research
Track: Business Strategy
Monday, Oct 16th (11:00 AM - 12:00 PM)
Owner Growth, Retention and Competing Against RBO
Track: Business Strategy
Monday, Oct 16th (11:00 AM - 12:00 PM)
Payment Processing: It’s All About YOUR Money!
Track: Finance and Legal Operations
Monday, Oct 16th (11:00 AM - 12:00 PM)
Re-Thinking Customer Service and its Real Impact on Business Growth and Revenue Back to Top
Track: Guest Relations
Monday, Oct 16th (11:00 AM - 12:00 PM)
The High Cost of Delaying a Termination
Track: Human Resources
Monday, Oct 16th (11:00 AM - 12:00 PM)
Fighting for Your Right to Share Your Home
Track: Finance and Legal Operations
Monday, Oct 16th (1:00 PM - 2:00 PM)
Preparing Your Company for Dynamic Pricing
Track: Finance and Legal Operations
Monday, Oct 16th (1:00 PM - 2:00 PM)
Rockstar Reservationist: Revenue-Driving Tips and Tricks from the Front Line
Track: Sales
Monday, Oct 16th (1:00 PM - 2:00 PM)
Small Business Growth through Acquisitions
Track: Business Strategy
Monday, Oct 16th (1:00 PM - 2:00 PM)
The Importance of Environmental Sustainability in The Hospitality Industry
Track: Property Services
Monday, Oct 16th (1:00 PM - 2:00 PM)
The Power of Integrated Marketing: How Shoreline OBX Increased Organic Traffic by 110%
Track: Marketing
Monday, Oct 16th (1:00 PM - 2:00 PM)
Tips from the Pros: Starting Your Vacation Rental Business
Track: Business Strategy
Monday, Oct 16th (1:00 PM - 2:00 PM)
Meet Up! Disaster Preparedness for Your Vacation Rentals
Track: Property Services
Monday, Oct 16th (2:00 PM - 2:30 PM)
A 2017 Guide to Buying and Selling Vacation Rental Companies
Track: Business Strategy
Monday, Oct 16th (2:30 PM - 3:00 PM)
Blockchain: Decentralized vs Centralized
Track: Technology
Monday, Oct 16th (3:00 PM - 4:00 PM)
Creating and Owning Your Value Proposition: How to Leave Your Competition in the Dust
Track: Business Strategy
Monday, Oct 16th (3:00 PM - 4:00 PM)
Industry Best Practices for Owner Acquisition and Retention
Track: Marketing
Monday, Oct 16th (3:00 PM - 4:00 PM)
Managing a Housekeeping Department: The Toughest Job You Will Ever Love!
Track: Property Services
Monday, Oct 16th (3:00 PM - 4:00 PM)
Proven Strategies for Increasing Profit Margins
Track: Finance and Legal Operations
Monday, Oct 16th (3:00 PM - 4:00 PM)
Taking Control of your Direct Bookings
Track: Sales
Monday, Oct 16th (3:00 PM - 4:00 PM)
The Art of Being Seen in an Increasingly Distracted World
Track: Marketing
Monday, Oct 16th (3:00 PM - 4:00 PM)
HomeAway Opportunity Update
Track: General Session
Monday, Oct 16th (4:00 PM - 4:45 PM)
A Case Study in Advocacy: Taking Action to Protect Vacation Rentals
Track: General Session
Monday, Oct 16th (4:45 PM - 5:30 PM)

Tuesday, October 17

Is There a Future for Property Managers?
Track: General Session
Tuesday, Oct 17th (8:30 AM - 10:00 AM)
Net Promoter Score (NPS): What it is and why it matters for the VR industry
Track: Technology
Tuesday, Oct 17th (10:00 AM - 10:30 AM)
Q&A: Guest Rental Agreements
Track: Finance and Legal Operations
Tuesday, Oct 17th (10:30 AM - 11:00 AM)
VRM Certificate Program: Demo and Informational
Track: Business Strategy
Tuesday, Oct 17th (11:00 AM - 11:30 AM)
Chargebacks and Your Vacation Rental
Track: Finance and Legal Operations
Tuesday, Oct 17th (11:30 AM - 12:30 PM)
Common People Management Mistakes
Track: Human Resources
Tuesday, Oct 17th (11:30 AM - 12:30 PM)
Decision-Making and Leadership: Lessons from the altMBA Program
Track: Business Strategy
Tuesday, Oct 17th (11:30 AM - 12:30 PM)
From Owner/Manager to an Owner and a Manager
Track: Business Strategy
Tuesday, Oct 17th (11:30 AM - 12:30 PM)
The Great Change: How to Leverage Technology and Embrace the Impact Millennials are having on the Vacation Rental Industry
Track: Technology
Tuesday, Oct 17th (11:30 AM - 12:30 PM)
The Trifecta of Housekeeping : Green cleaning, Sub-contractors, and OSHA
Track: Property Services
Tuesday, Oct 17th (11:30 AM - 12:30 PM)
Vacation Rentals and Standardized Processes: Why This Matters to Us
Track: Guest Relations
Tuesday, Oct 17th (11:30 AM - 12:30 PM)
Advanced Reservations Sales: Overcoming Rate Related Objections
Track: Sales
Tuesday, Oct 17th (1:30 PM - 2:30 PM)
Building an Effective Coalition to Fight Restrictive Regulations
Track: Finance and Legal Operations
Tuesday, Oct 17th (1:30 PM - 2:30 PM)
Creating Synergy Across Email, Social, and Paid Advertising
Track: Marketing
Tuesday, Oct 17th (1:30 PM - 2:30 PM)
Improving Operational Efficiency, Guest Reviews, and Quality Control by Building a Winning Partnership with Cleaners
Track: Property Services
Tuesday, Oct 17th (1:30 PM - 2:30 PM)
Risk-Based Rate Editing: How to Maximize for Each Owner's Strategy with Ease
Track: Business Strategy
Tuesday, Oct 17th (1:30 PM - 2:30 PM)
The Vacation Rentals of the Future
Track: Technology
Tuesday, Oct 17th (1:30 PM - 2:30 PM)
Eco Trips, Cross-Sell Marketing Options
Track: Marketing
Tuesday, Oct 17th (2:30 PM - 3:00 PM)
Creating a Culture of Employee Engagement
Track: Human Resources
Tuesday, Oct 17th (3:30 PM - 4:30 PM)
Data Reports You Can Build to Protect and Retain Homeowners
Track: Business Strategy
Tuesday, Oct 17th (3:30 PM - 4:30 PM)
Email Marketing Best Practices
Track: Marketing
Tuesday, Oct 17th (3:30 PM - 4:30 PM)
Going Global: Who, Why and How - The Opportunity in Expanding Internationally
Track: Business Strategy
Tuesday, Oct 17th (3:30 PM - 4:30 PM)
Learn from the Best: Real World Marketing Examples (Panel Discussion)
Track: Marketing
Tuesday, Oct 17th (3:30 PM - 4:30 PM)
Sea to Ski with Sarah and T: Professional Vacation Rental Manager's Podcast Live!
Track: Business Strategy
Tuesday, Oct 17th (3:30 PM - 4:30 PM)
Trust Accounting: How to Sleep Better at Night
Track: Finance and Legal Operations
Tuesday, Oct 17th (3:30 PM - 4:30 PM)

Wednesday, October 18

Sunday, October 28